Agreement between You and Valor 4 Vet

The website and services provided by Valor 4 Vet (“We”, “Us”, “Our”) are subject to the following Terms and Conditions (“Terms”). By accessing or using our website and services, You (“User”) agree to be bound by these Terms. If the User disagrees with these Terms, do not use our services.

The Valor 4 Vet website, which consists of various web pages, is managed and operated by Valor 4 Vet. By accessing and using this website, the User agrees to adhere to and accept all the terms, conditions, and notices presented herein and posted within the website during use without any modifications. When the User engages with the Valor 4 Vet website, it signifies the User’s acceptance of these Terms in their entirety.

The Valor 4 Vet website is designed to promote and facilitate the online sale of our services. It is an interactive platform that enhances the online buying and selling experience for these services.

Valor 4 Vet is a professional consulting service associated with historical medical and legal documentation and laws associated with veteran disability claims before the Department of Veterans Affairs (“VA”). 

Valor 4 Vet does not provide medical treatment services, such as diagnoses, treatments, clinical recommendations, orders for medical testing, or medications.

Valor 4 Vet does not offer legal representation for preparing, presenting, and/or prosecuting veteran disability claims. We cannot assist with filing or preparing User VA disability claim documents. An accredited individual to assist Users with legal representation may be found here: https://www.va.gov/ogc/apps/accreditation/index.asp

The role of Valor 4 Vet at all times is to serve as a consultant. We do not guarantee a service connection, a reversal of an appeal, an increase, or disability compensation from the VA or any other entity. Consulting services are based on the Medical Expert’s medical education and clinical experience, legal training in disability and compensation through the Veterans Administration, Accredited Agents, Attorneys, or other qualified organizations, and direct experience performing consulting services.

The User must provide historical medical and/or legal documentation. Valor 4 Vet is not liable for any consequences due to withheld or missing documents by the User. If the User withholds or does not provide the requested medical and/or legal documentation, Valor 4 Vet may terminate services with or without a refund. Withholding documentation may result in inaccuracies and divergent opinions among Medical Experts.

The User must provide historical medical and/or legal documentation. Valor 4 Vet holds no liability for any adverse outcomes stemming from the User’s omission or failure to provide documents. Should the User fail to submit documentation, Valor 4 Vet reserves the right to discontinue services, with or without issuing a refund. The absence of documentation may lead to discrepancies and varying interpretations by Medical Experts.

Valor 4 Vet may, at any time, require written correspondence from the User regarding their claim from an accredited agent, attorney, or service officer. An accredited individual to assist Users with legal representation may be found here: https://www.va.gov/ogc/apps/accreditation/index.asp

Valor 4 Vet is not liable for missed benefits deadlines. The User is responsible for working with their legal representative and/or the VA regarding filing deadlines for legal documents. Timelines for completing services at Valor 4 Vet will vary based on the documentation provided by the User, the Medical Expert team, and Valor 4 Vet processes. 

If more than 90 days have passed following a completed service, the User may require a duplicate service, as changes in medical conditions may affect the previous Medical Expert interpretation.

If the User fails to make any payment owed under any agreement with Valor 4 Vet at any time, we have the right to suspend all Medical Expert work in connection with the Services. We cannot be held responsible for any liability, damages, or claims resulting from non-payment for our services.

Refunds are not available for completed services. To request a refund within 90 days of the order, You must call our office and send a written request by email to admin@valor4vet.com. Refunds will be returned using the original payment method. No refunds will be issued if our Medical Expert has already reviewed documents or drafted a report.

Our Portal enhances communication and transparency, giving Users access to completed services. You are responsible for keeping User account information private. 

By using our Portal, registering for an account, or scheduling appointments with Valor 4 Vet, the User consents to receive communications such as text messages, calls, and/or emails from Valor 4 Vet.

Valor 4 Vet operates within and adheres to the laws of the United States. Our website, services, and online Portal are intended solely for users located within the United States. Users who access the website or Portal from outside the United States are solely responsible for ensuring compliance with any applicable local laws. Valor 4 Vet does not actively seek to provide services to users outside the United States.

Our Website and/or Portal may contain links to third-party websites. Valor 4 Vet is not responsible for the content on these external websites and does not endorse them.

Users are prohibited from exploiting any Website and/or Portal information. Valor 4 Vet’s intellectual property must be respected. Valor 4 Vet does not grant the User any licenses to the intellectual property of Valor 4 Vet.

We reserve the right to terminate or restrict access to our Website and/or  Portal without prior notice if we suspect a violation of the Terms.

We reserve the right to modify these Terms at any time. Continued use of the Website after changes indicates acceptance of the new Terms.

Any disputes arising from using the Website and Services will be governed by the laws of Ohio, United States. Users agree to the exclusive jurisdiction of Ohio courts for resolving disputes.

For any queries or concerns regarding these Terms, please contact us at 888-448-1011 or email admin@valor4vet.com.

SMS Terms of Service

By opting into SMS from the New Portal User Registration or other medium, the User agrees to receive SMS messages from Valor 4 Vet. These messages may include responses to inquiries, service-related communications, and account updates. Message frequency may vary. Message and data rates may apply. The User may text STOP at any time to opt out. For assistance, text HELP or visit our website at https://valor4vet.com . Visit https://valor4vet.com/terms-of-use/ for privacy policy and https://valor4vet.com/terms-of-use/ for Terms of Service.

Privacy Policy

Valor 4 Vet may collect personal information including the User’s name, phone number, email address, mailing address, and any information the User voluntarily provides through website forms, intake materials, inquiries, registrations, or service-related communications.

Valor 4 Vet uses personal information to respond to inquiries, provide services, communicate with the User regarding requests, services, or account updates, maintain business records, and comply with legal obligations.

Valor 4 Vet does not sell personal information. Personal information may be shared only as necessary to provide services, operate our business, comply with legal obligations, or work with service providers acting on our behalf.

SMS consent is not shared with third parties.


Cookie Policy and Website Tracking Technologies

Valor 4 Vet may use cookies, pixels, tags, scripts, log files, analytics tools, security tools, and similar technologies on the Website and/or Portal. These technologies may be used to operate the Website, maintain security, improve user experience, understand website performance, troubleshoot technical issues, investigate suspicious activity, support fraud prevention, evaluate marketing effectiveness, and comply with legal or business obligations.

Cookies are small data files placed on a User’s browser or device when the User visits a website. Some cookies are temporary and expire when the browser is closed. Other cookies may remain on the User’s browser or device until they expire or are deleted. Similar technologies may collect or store information about the User’s browser, device, website activity, or interaction with online content.

Valor 4 Vet may use the following categories of cookies and similar technologies:

Strictly Necessary Cookies. These cookies are required for the Website and/or Portal to function properly. They may support security, network management, fraud prevention, account access, form functionality, consent preferences, load balancing, and other essential website operations. These cookies may remain active because the Website and/or Portal may not work properly without them.

Functional Cookies. These cookies may help remember User preferences, improve website usability, support selected features, or make the Website easier to use.

Performance and Analytics Cookies. These cookies may help Valor 4 Vet understand how Users interact with the Website, including pages visited, links clicked, general traffic patterns, referral sources, approximate location information, browser type, device type, date and time of visit, and other usage information. Valor 4 Vet may use this information to improve website content, website performance, user experience, and business operations.

Marketing and Advertising Cookies. Valor 4 Vet may use cookies, pixels, tags, or similar technologies to understand the effectiveness of marketing efforts, measure conversions, avoid repetitive messaging, improve advertising relevance, or evaluate how Users interact with marketing content. Valor 4 Vet does not use marketing cookies to make medical treatment decisions, provide diagnoses, determine VA benefits eligibility, or sell medical documentation.

Security, Troubleshooting, and Malware Investigation Technologies. Valor 4 Vet may collect and review technical information, including IP addresses, browser and device information, URLs requested, pages accessed, referral information, timestamps, error logs, firewall logs, login or account activity, suspicious requests, and other technical data when necessary to maintain the security and integrity of the Website and/or Portal. This information may be used to detect malware, investigate unauthorized access, troubleshoot website errors, prevent misuse, protect User accounts, respond to security incidents, preserve business records, or comply with applicable legal obligations.

Third-Party Technologies. Some cookies or similar technologies may be placed by third-party service providers that assist Valor 4 Vet with website hosting, analytics, advertising, security, payment processing, communications, scheduling, form functionality, embedded content, customer support, or other business operations. These third-party providers may collect information according to their own privacy policies and contractual obligations. Valor 4 Vet is not responsible for the privacy practices of third-party websites or services that are not controlled by Valor 4 Vet.

Information collected through cookies and similar technologies may include IP address, device type, browser type, operating system, pages visited, time spent on pages, referring website, approximate location, interaction with website features, cookie identifiers, consent preferences, and other technical or usage information. Valor 4 Vet does not intentionally use cookies to collect medical records, VA claim files, Social Security numbers, or detailed medical documentation. Users should only submit sensitive documentation through the designated secure processes provided by Valor 4 Vet.

Users may accept all cookies, reject non-essential cookies, or customize cookie preferences through the cookie banner or cookie settings tool when available. Strictly necessary cookies may remain active because they are required for the Website and/or Portal to function properly. Users may also manage cookies through their browser settings. If a User disables or rejects certain cookies, some Website features may not function as intended.

To the extent any cookie, pixel, tag, or similar technology is considered a “sale,” “sharing,” targeted advertising, or similar activity under an applicable state privacy law, eligible Users may have the right to opt out through available cookie settings, browser controls, or other legally required methods. Valor 4 Vet does not sell personal information. Valor 4 Vet does not share SMS consent with third parties.

Because the Website may be accessible outside the United States, international Users may see cookie notices or consent options. Valor 4 Vet’s Website, services, and Portal remain intended for Users located within the United States. Users who access the Website or Portal from outside the United States are responsible for ensuring that their access complies with applicable local laws.

Valor 4 Vet may update its use of cookies and similar technologies over time as website features, security tools, analytics tools, advertising tools, legal requirements, and business operations change. Continued use of the Website after updates indicates acceptance of the updated Terms, Privacy Policy, and Cookie Policy language.

For questions regarding cookies, privacy, or website tracking technologies, please contact Valor 4 Vet at 888-448-1011 or email admin@valor4vet.com